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How to Change Your Phone Number on Coinbase – A Detailed Guide

Have you ever lost access to your old phone number that was linked to your Coinbase account? Not having access to that number can be a nightmare, as you won‘t be able to receive 2FA codes or make any changes to your account security.

The good news is that Coinbase makes it easy to update your phone number through their account recovery process. In this comprehensive 2800+ word guide, I‘ll walk you step-by-step through how to change your phone number on Coinbase if you‘ve lost access to your old one.

By the end, you‘ll be able to seamlessly update your number to regain full access to your account. So let‘s get started!

Why You May Need to Change Your Number

Before jumping into the step-by-step process, it‘s important to understand why you may need to change your phone number associated with your Coinbase account in the first place.

Here are the most common reasons you may need to update your number:

  • You lost your old phone or it was stolen. If your old device is gone for good, you obviously won‘t be able to access that number anymore. Updating the number is critical.

  • Your old number was disconnected. Maybe you canceled your cell phone plan or switched carriers. Either way, if your old number is out of service, you‘ll need to update Coinbase.

  • You got a new phone number. Sometimes you may voluntarily choose to use a different number for enhanced security or other personal reasons.

  • You want better security. Using a brand new number that only you control can improve account security compared to an old number you‘ve had for years.

According to a 2021 survey by Vox.com, around 37 million Americans voluntarily changed their cell phone numbers in the past year. So you‘re definitely not alone if you need to update your Coinbase account number!

Without access to your old number, you won‘t be able to:

  • Receive 2FA codes sent via text message
  • Log into your Coinbase account
  • Make trades or transactions
  • Withdraw your funds held on Coinbase

Losing the ability to withdraw your funds is especially worrisome. According to Coinbase‘s Q3 2021 transparency report, the average Coinbase user holds $9000 worth of assets on the platform. Not being able to access that money would be devastating.

Key Takeaway: Updating your phone number through Coinbase‘s account recovery process is critical to regaining full access to your account and your funds.

Now let‘s dive into step-by-step instructions on how to change your number…

Step 1 – Open Coinbase App and Click "New Number"

The first step is simple. Just open up the Coinbase app on your mobile device and attempt to sign in to your account like normal.

On the 2-factor authentication screen, you‘ll be prompted to enter the 6-digit verification code that is texted to your phone number on file.

Since you no longer have access to that number, you won‘t receive the 2FA code. No problem!

Below the code input field, click the link that says "I have a new phone number." This will redirect you to the Coinbase account recovery flow.

Coinbase 2FA screen with link to account recovery

Easy enough so far!

Step 2 – Sign Into Coinbase Account Recovery

After you click the "new phone number" link, you‘ll be redirected to the Coinbase website.

Enter your email address and password like normal to sign in. This time, you‘ll bypass the 2FA check and be sent directly to the account recovery portal.

Providing your credentials here proves you are the legitimate account holder so you can proceed with updating your phone number on file.

Coinbase sign in for account recovery

Once signed in to account recovery, you‘ll see a page letting you know the process can take up to 5 minutes, with changes fully active within 48-72 hours.

Next, it‘s time to select changing your phone number…

Step 3 – Select "Phone Number" to Update

Under the "Select what you want to update" header, click on the "Phone Number" option.

Select phone number in account recovery

This will prompt Coinbase to help you regain access to your account by updating the phone number on file.

Once you select this, it‘s time to input your old number and new number.

Step 4 – Enter Your Old and New Phone Numbers

On the next page, you‘ll be prompted to enter your:

  • Current (old) phone number – This is the number you no longer have access to.

  • Country – Select your country via the drop-down menu.

  • New phone number – Type the new phone number you want linked to your Coinbase account.

Double and triple check that you enter the correct country code and area code for the new number! It must be 100% accurate to work properly.

Enter old and new phone numbers

Once you have entered your old number, selected your country, and typed the new phone number – click "Continue".

Almost done! Now Coinbase just needs to verify the new number.

Step 5 – Verify New Number Via Code

Coinbase will send a 6-digit verification code via text message to your new phone number.

Go to your mobile device and open the text message from Coinbase. Copy the 6-digit code.

On the Coinbase account recovery page, paste the code into the verification field and click "Verify".

Verify new phone number

This completes the verification process and confirms to Coinbase that you own and control the new phone number.

After the successful verification, click "Continue" to finish the update!

Step 6 – Follow Remaining Prompts to Complete

Follow any remaining steps or prompts from Coinbase to fully complete the phone number update process.

Typically there will be a confirmation page showing your request was received, and letting you know again that full propagation will take 48-72 hours.

You will also receive email updates from Coinbase when the change is finalized.

And that‘s it! By following these steps you have successfully changed your phone number on your Coinbase account through the account recovery process. Nicely done!

Helpful Tips for Updating Your Phone Number

To ensure a smooth process when changing your number on Coinbase, keep these tips in mind:

  • Disable 2FA first – If possible, disable 2FA on any linked apps before you lose access to your old number. This prevents getting locked out.

  • Use a trusted number – The new phone number you use should be one you‘ll control on an ongoing basis.

  • Check your country code – Carefully review the country code when inputting your new international number.

  • Be patient – Remember full propagation takes 48-72 hours. Don‘t panic if your new number doesn‘t work immediately.

  • Enhance security – Once updated, take advantage by enabling robust security features like whitelisting addresses.

  • Contact support – If you have any trouble with the number change, contact Coinbase customer support for assistance.

Following these tips will make the process smoother and enhance the security of your account once the new number is active.

How Long Does the Phone Number Update Take?

I want to emphasize again that the Coinbase phone number change process takes 48-72 hours to fully complete.

So your new number won‘t work right away! Don‘t fret if you don‘t receive 2FA codes on the new number at first.

Here is a breakdown of the timeline:

  • Within 5 minutes – You will receive email confirmation that Coinbase received your number change request.

  • 24 hours – The number update will appear on your account, but may not be active yet for 2FA.

  • 48-72 hours – Full propagation will be completed and your new number will function fully.

The overall process takes 2-3 days because Coinbase takes security very seriously. They have safeguards in place to prevent fraud.

So while the wait may seem annoying, it protects your account!

Regaining Access to Your Coinbase Account

The main reason you‘ll want to change your phone number on Coinbase is to regain access to your account.

Without access, you have a big problem – you can‘t trade, withdraw your funds, or make any changes.

Here are a few scenarios where changing your number becomes absolutely vital to getting your account back:

  • Lost phone – If you lost your device or it was stolen, your old number is gone. Updating to a new number lets you back in.

  • Number change – If you voluntarily changed numbers, you need to update Coinbase to sync accounts.

  • Disconnected number – Canceled service? Carriers usually reuse numbers after 90 days. Updating prevents account loss.

  • Enhanced security – Using a brand new number known only to you boosts security and control over your funds.

Key Takeaway: You should update your associated phone number as soon as possible if you lose access to your old number. This provides the fastest way to regain access to your valuable Coinbase account.

Conclusion

I hope this guide gave you an easy step-by-step process for changing your phone number on Coinbase if you lose access to your old one.

The key takeaways are:

  • Use the Coinbase account recovery flow to update your number
  • Disable 2FA first if possible to avoid lockout
  • Enter your old number, country code, and new number
  • Verify the new number via text code
  • Allow 48-72 hours for full propagation

Changing your number through account recovery is the fastest way to get back into your Coinbase account if you lose your old number. Your funds and personal data remain secure.

Let me know if you have any other questions! I‘m always happy to help Coinbase users regain access to their accounts.

AlexisKestler

Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.