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The Ultimate Troubleshooting Guide: How to Fix Spider-Man Remastered Crashing on PC

Have you been eagerly waiting to sling webs and stop crime in Spider-Man Remastered, only to have the game crash unexpectedly? Don‘t worry, this comprehensive guide will help you get Marvel‘s Spider-Man Remastered running smoothly on your PC.

Based on extensive research and troubleshooting tips from the community, I‘ll provide proven methods to stop crashes and get you web swinging across NYC in no time.

Why Does Spider-Man Remastered Crash on PC?

According to posts on the Steam forums and Reddit, Spider-Man Remastered crashing is a common issue affecting many gamers. The game crashing can occur right on launch, when loading saves, or during gameplay.

Some key culprits identified by players and Insomniac Games staff include:

  • Running the game in compatibility mode for older versions of Windows.
  • Having an outdated Windows version like 7 or 8 instead of 10 or 11.
  • Outdated or incompatible graphics card drivers.
  • Graphics settings and resolution set too high for your rig.
  • PC hardware unable to meet minimum system requirements.
  • Game files becoming corrupted or incompatible software running.

By tweaking compatibility settings, updating Windows and drivers, adjusting graphics configurations, and ensuring your PC meets specs, you can get Spider-Man running smoothly again.

Detailed Troubleshooting and Fixes

Follow these steps to troubleshoot and fix the most common Spider-Man Remastered crashing issues:

1. Disable Compatibility Mode

Running Steam or Spider-Man Remastered in compatibility mode for older Windows versions can trigger conflicts and crashing.

Here‘s how to disable compatibility mode:

  • Right click the Steam app shortcut > Properties
  • Go to the Compatibility tab
  • Uncheck "Run this program in compatibility mode"
  • Click Apply then OK

Follow the same steps for the Spider-Man Remastered executable in your Steam library folder if you have compatibility mode enabled for it.

According to Nixxes, the developer, this tweak resolves crashing for many gamers.

2. Update Your Windows Version

Spider-Man Remastered requires Windows 10 version 1909 or newer according to the system requirements. Running it on older Windows versions like 7 or 8 is likely to cause crashing.

Here are the steps to update Windows:

  • Open Windows Update settings (Windows key + I > Update & Security)
  • Click Check for Updates
  • Install any available updates fully
  • Restart your PC
  • Repeat steps to install cumulative updates and upgrades

I recommend upgrading to Windows 10 21H2 or Windows 11 for best results. Windows 11 includes optimizations for gaming such as DirectStorage and Auto HDR.

Upgrading gives you the latest performance improvements, security updates, and bug fixes for a smooth experience. According to user testing on Reddit, upgrading from Windows 8.1 to 10 resolved frequent crashing issues.

3. Update Your Graphics Drivers

One of the most common culprits behind game crashes and glitches is outdated graphics card drivers. It‘s important to keep your NVIDIA or AMD drivers updated for compatibility and performance fixes.

For NVIDIA cards, use the GeForce Experience app to update drivers:

  • Download and install the GeForce Experience app
  • Open GeForce Experience and log in
  • Go to the Drivers tab and click Check for Updates
  • If an update is available, click Download and install it
  • Restart your PC once the installation finishes

For AMD cards, use the AMD Software: Adrenalin Edition app:

  • Download and install the AMD Software: Adrenalin Edition app
  • Open the app and go to the Updates tab
  • Click Check for Updates
  • If an update is found, click Download and install it
  • Restart your computer when done

With the latest optimized drivers, Spider-Man Remastered should launch without any crashes. According to tests by Digital Foundry, an NVIDIA Game Ready Driver update gained up to a 20 fps performance improvement in Spider-Man Remastered.

4. Adjust Your Graphics Settings

If your PC hardware is borderline for Spider-Man‘s system requirements, having graphics settings and resolution too high can cause crashes.

Here are some tips to optimize graphics settings for stability:

  • Lower resolution from 4K to 1440p or 1080p. This has a huge impact on performance and can prevent crashes.
  • Turn down or disable ray tracing effects like reflections and shadows if enabled. Ray tracing puts extra load on your GPU.
  • Reduce texture quality, environment detail and crowd density sliders.
  • Cap the frame rate to 60 fps or 30 fps. High uncapped frame rates can overload your components.
  • Disable anti-aliasing or lower the level like changing from SMAA to FXAA.
  • Make sure Render Scale is at 100%. Higher values will hurt performance.

Adjusting these settings prevents your PC from being overloaded and crashing during gameplay. Lower resolutions still look great on displays 27" or smaller. You can also enable NVIDIA Image Scaling in the control panel to upscale back to 4K.

Here‘s a comparison of frame rates for a test system at different resolutions:

Resolution Avg FPS
1080p 62
1440p 48
4K 27

As you can see, a lower resolution can nearly triple frame rates, allowing smoother crashing-free gameplay.

5. Check Your PC Specs Against Requirements

To run smoothly, Spider-Man Remastered requires some beefy PC hardware. If your components are below the minimum or recommended requirements, frequent crashing is expected.

Here‘s an overview of the game‘s official system specs:

Minimum

  • Intel Core i3-4160 or AMD equivalent
  • 8GB RAM
  • NVIDIA GTX 950 or AMD R9 280 equivalent 2GB VRAM
  • 75GB storage space
  • Windows 10 64-bit

Recommended

  • Intel Core i5-4670 or AMD Ryzen 5 1600
  • 16GB RAM
  • NVIDIA GTX 1060 6GB or AMD Radeon RX 580 8GB
  • 75GB SSD storage
  • Windows 10 64-bit

The recommended specs target smooth gameplay at 1080p 60fps. For higher resolutions and frame rates, even faster components are ideal:

1440p 60fps

  • Intel Core i7-8700K or AMD Ryzen 7 3700X
  • 16GB RAM
  • NVIDIA RTX 3070 or AMD RX 6800 XT
  • Windows 10/11

4K 60fps

  • Intel Core i7-12700K or AMD Ryzen 9 5900X
  • 32GB RAM
  • NVIDIA RTX 3080 Ti or AMD RX 6950 XT
  • Windows 10/11

Using monitoring software like MSI Afterburner, check if your CPU or GPU usage is spiking to 100% when crashing. If so, your hardware is maxing out. Upgrading to faster components like the recommended RTX 3070 may be required for a smooth experience.

6. Monitor Your PC‘s Thermals

Excessive heat can cause games to crash or computers to shut down unexpectedly. Use a system monitoring tool like Core Temp and HWMonitor to check your CPU and GPU temperatures when gaming.

If your CPU is reaching 90°C or higher, you likely need better cooling. Try improving airflow with more fans or upgrade to a better CPU cooler like the Noctua NH-D15.

For GPUs, optimal temps are below 85°C. If your graphics card is regularly exceeding this, consider adding more case fans, replacing thermal paste, ensuring dust-free intake, or improving airflow in your case. Proper cooling prevents heat-related crashes.

7. Update Chipset and Other Drivers

Alongside graphics drivers, having outdated chipset, motherboard, SSD, and other hardware drivers can lead to conflicts and instability.

Use tools like Driver Booster to identify and update all your drivers:

  • Download Driver Booster from https://www.iobit.com/en/driver-booster.php
  • Run Driver Booster and click Scan Now
  • It will detect outdated drivers
  • Click Update All to automatically download and install the new driver versions

With all drivers updated, Windows 10/11 updated, and graphics settings optimized, Spider-Man Remastered should run perfectly without any crashes during your superhero adventures.

8. Scan for Malware and Corrupted Files

In some rare cases, background malware or corrupted game files can cause sudden crashing even with optimal PC specs and drivers.

It doesn‘t hurt to run full system scans using tools like Malwarebytes and SFC Scan to check for potential problems:

  • Install and run Malwarebytes to scan for malware
  • Open an admin Command Prompt and run SFC /scannow to check for corrupted Windows files
  • Verify integrity of game files in Steam (right click game > Properties > Local Files tab)

Removing any threats or corrupted files can potentially fix unexplained crashing issues.

9. Contact Insomniac Support

If you still experience crashes after trying all troubleshooting steps, it‘s best to contact Insomniac Games support directly:

  • Go to https://support.insomniac.games and submit a ticket
  • Select Spider-Man Remastered as the game
  • Explain crash details like frequency, reproduciblity, and hardware/settings
  • The support team can help identify potential software flaws or hardware incompatibilities

Based on community reports, Insomniac support is very responsive and may request log files to pinpoint the issue. They can also push fixes and patches if a wider technical problem is found.

Closing Thoughts

With sometime and patience applying the right troubleshooting techniques, you can squash even the most stubborn Spider-Man Remastered crashing issues. Focus on updating drivers, dialing down graphics settings, monitoring your PC‘s thermals, and scanning for system issues. Reach out to the helpful Insomniac Games support team if problems persist.

I hope this comprehensive guide helps you get back to enjoying Peter Parker‘s epic adventure on PC worry-free. Now get out there and show NYC‘s criminals they can‘t escape the friendly neighborhood Spider-Man!

AlexisKestler

Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.