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3 Ways to Fix WhatsApp Verification Code Not Sending

Having issues with the WhatsApp verification code not sending to your phone? I know how frustrating that can be when you rely on WhatsApp messaging daily.

Not getting the SMS verification prevents you from accessing your account. As a fellow WhatsApp user, I definitely understand the urgency to fix this and get logged back in.

After digging into the issue and researching ways to troubleshoot it, I‘ve discovered several effective solutions. In this detailed guide, I‘ll walk you step-by-step through 3 proven methods to get the WhatsApp verification code sending again.

Stick with me through this guide, and you‘ll learn:

  • Why you‘re not receiving the WhatsApp verification code
  • How to unblock contacts and resend the code
  • How to disable 2FA if you have another logged in device
  • How to reach out to WhatsApp support

With the right troubleshooting, you can get back into your WhatsApp account in no time. Let‘s dive in!

Why Is WhatsApp Not Sending the Verification Code to Your Phone?

Before looking at solutions, it helps to understand why WhatsApp may not be sending the verification code in the first place.

Here are the most common reasons:

You Accidentally Blocked the WhatsApp Number

WhatsApp sends the SMS verification code from an automated number. If you‘ve blocked this number in your phone‘s contacts, you won‘t receive the message containing the code.

This is a simple mix-up that‘s easy to fix by unblocking the number. I‘ll cover how to do that shortly.

You Entered the Wrong Phone Number or Country Code

It‘s easy to make typos when entering your phone number, especially the country code. For example, +65 is the code for Singapore.

If you enter the wrong country code by mistake, the verification code will go to another number. Double check you entered your phone details correctly.

Your Phone Lacks an Internet Connection

While the verification code comes via SMS, your phone still needs an internet connection to request the code from WhatsApp‘s servers.

If you have no WiFi or mobile data, you won‘t receive the code. Check your internet connectivity and turn off airplane mode if needed.

You Have Two-Factor Authentication Enabled

With 2FA enabled, WhatsApp requires a 6-digit PIN to log in rather than an SMS code. If you‘re not getting this PIN, it prevents accessing your account.

I‘ll cover how to disable 2FA if you still have WhatsApp on another device that‘s already logged in.

Now that you know why the verification code may not be sending, let‘s go through proven solutions to fix it…

Method #1 to Fix WhatsApp Verification Code Not Sending: Unblock All Contacts

Since the automated WhatsApp number often gets blocked by accident, start by unblocking all contacts on your phone.

Here are step-by-step instructions for both iPhones and Android devices:

Unblock Contacts on iPhone

  1. Open the Settings app then tap Phone.

  2. Scroll down and select Blocked Contacts.

  3. Tap Edit at the top.

  4. Tap the red minus icon next to each blocked number.

  5. Select Unblock to remove all numbers from the blocked contacts list.

  6. Once all numbers are unblocked, exit back to the main Settings screen.

  7. Open WhatsApp and request a new verification code.

The code should come through now that the WhatsApp number is unblocked. Easy fix!

Unblock Contacts on Android

  1. Open the Phone app on your Android device.

  2. Tap the 3-dot menu icon in the top right.

  3. Select Settings from the menu.

  4. Choose Blocked numbers.

  5. Tap the X icon next to each blocked number.

  6. Select Unblock to remove all numbers from the blocked list.

  7. Return to the Phone app‘s main screen when finished.

  8. Open WhatsApp and have it resend the verification code.

And that‘s it! With all contacts unblocked, WhatsApp should successfully send the verification SMS.

This solution works for most people. If you‘re still not receiving the code however, move on to the next method.

Method #2: Disable 2FA in WhatsApp

Did you previously enable two-factor authentication (2FA) under WhatsApp‘s account settings?

With 2FA on, WhatsApp requires a 6-digit PIN to log in rather than the usual SMS verification code. Not getting this PIN prevents accessing your account.

Luckily, you can disable 2FA as long as you still have WhatsApp installed on another device that‘s already logged in, like an old phone.

Here are the steps:

  1. On the already logged-in device, open WhatsApp.

  2. Go to Settings > Account > Two-Step Verification.

  3. Turn the switch off to disable 2FA.

  4. Force quit and relaunch WhatsApp.

With 2FA disabled, WhatsApp will go back to sending a verification code rather than a PIN. Try requesting a new SMS code to log in.

This method only works if you still have access to WhatsApp on a second device like an old phone. If you can‘t access WhatsApp anywhere, you‘ll need to contact WhatsApp support.

Note: Only use this method if you have 2FA enabled. If you don‘t, skip ahead to contacting WhatsApp support.

Method #3 to Fix WhatsApp Verification Code Not Sending: Contact Support

If you‘ve tried unblocking all contacts and disabling 2FA to no avail, it‘s time to reach out to WhatsApp support.

The team can further troubleshoot and re-enable access to your account.

Here are two easy ways to get in touch with WhatsApp support:

Contact Support In the WhatsApp App

  1. Open the WhatsApp app on your phone.

  2. Tap Settings > Help > Contact Us.

  3. Explain that you can‘t receive the verification code.

  4. Tap Send after writing your message or select Next to be contacted via email.

  5. Follow any other instructions from the automated responses.

Contact WhatsApp Support Via the Website

  1. Go to https://www.whatsapp.com/contact/?subject=messenger in your browser.

  2. Enter your phone number and email address in the form provided.

  3. Choose your device type, like iPhone or Android.

  4. Explain that you‘re unable to receive the verification code.

  5. Select Next Step and follow the on-screen instructions.

For example, you could write:

"I entered my phone number correctly but I‘m not receiving the WhatsApp verification code needed to log in. Please help me regain access to my account."

It takes 1-3 business days for WhatsApp to respond to support requests. Be patient as it can take longer during busy periods.

The team will either contact you directly in WhatsApp chat or via email. Provide any other details that can help them investigate and re-enable your access.

With assistance from WhatsApp support, they can send a new verification code or help you log in through other methods.

Why You Shouldn‘t Try Unofficial Solutions

While searching online for fixes, you may come across suggestions to try third-party apps that claim to send WhatsApp verification codes.

I advise staying away from such apps. They are not endorsed by WhatsApp in any way.

These apps ask for access to your personal data and phone information. There‘s no guarantee they can actually help you log in.

Worse still, they could contain malware or steal your WhatsApp account details. It‘s safer to stick to official solutions from WhatsApp directly.

Contact WhatsApp support if you‘re unable to receive the verification code through the standard process. Don‘t risk your data and privacy with sketchy third-party apps.

Troubleshooting Tips to Keep in Mind

While working through different solutions, here are some troubleshooting tips that can help:

  • Double check you entered the correct phone number and country code for your device. Typos can prevent the code from sending.

  • Make sure your phone has an active internet connection, either via WiFi or mobile data. This is needed to request the verification code from WhatsApp‘s servers.

  • Try requesting the code while connected to a different WiFi or cellular network in case your current one is blocking messages.

  • Restart your phone before trying each method to clear out any software glitches.

  • Check that your phone has enough storage space and isn‘t full. Insufficient storage can prevent receiving messages.

  • Update to the latest version of WhatsApp in case it‘s a bug that‘s already been patched.

  • As a last resort, try re-verifying your number with a different phone number you have access to.

Following these tips while testing each solution can speed up the process of getting back into your WhatsApp account.

In Summary…

Not being able to receive the WhatsApp verification code keeps you locked out of your important conversations. I know how much that disrupts your daily messaging needs.

The good news is there are proven ways to get the verification code sending again:

  • Unblock all contacts in case you accidentally blocked the WhatsApp number

  • Disable 2FA through another logged-in device if you have two-factor authentication enabled

  • Reach out to WhatsApp support if you have no other way to access your account

With these 3 methods, you can get back into WhatsApp quickly. No need to miss out on talking with your contacts!

I hope this detailed guide gives you clarity on why the WhatsApp verification code may not be sending. More importantly, you now have actionable solutions to test out.

Let me know if these steps resolved your WhatsApp verification issue. I‘m always happy to help fellow WhatsApp users. Just shoot me a message!

AlexisKestler

Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.